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Founded over 30 years ago, ESS Security Ltd is run by Chris Ingham (Technical Director) and Paul Gray (Managing Director) and has grown organically to become what is recognised as the region’s premier security systems provider.
At ESS Security Ltd, we are confident in our ability to provide the very best in customer service. We create tailor-made, cost-effective security solutions to suit each and every individual client’s requirements, from the simple to the complex, from corporate to residential, we deliver the right solution, on time and on budget.
With thousands of clients in the corporate, financial, retail and residential sectors, we recognise that leading-edge technology is all well and good. However, that alone isn’t enough and that’s why in the unlikely event of a problem, we provide all our customers with the facility to speak directly to someone who not only understands the problem but actually has the ability to offer a real solution. To this end, we have provided a 24-hour in-house help desk for many years that is staffed by our own personnel who care passionately about our clients and strive at all times to provide total customer care.
ESS Security Ltd is proud to have been awarded the highest industry accolade, that of NSI Gold Accreditation, which is recognised by both the police and leading insurance companies as the industry’s premier regulatory authority.
As an NSI Gold-accredited company, we are required to consistently demonstrate our ability to operate to the highest standards in the areas of system design, installation and, of course, our 24-hour customer service is also proven to operate to equally exacting standards of excellence.
The National Security Inspectorate is an independent non-profit making approvals body providing inspection services for the security and fire industries. For over 30 years, NSI has been protecting the customer through insisting on the highest standards and operating the toughest inspection regime. Approved companies are inspected regularly by highly qualified, full-time inspectors to prove their ongoing delivery of the highest standards. NSI’s customer care support process reinforces the reliability and integrity of the companies it inspects. All NSI schemes exceed the appropriate requirements of the police, fire service and insurers.
What does it mean to you?
– NSI Gold Accreditation is the highest standard currently available
– Systems and processes to British and International Standards EN ISO 9001
– Alarms are ACPO Compliant (Association of Chief Police Officers)
– Recognised by the industry-leading Insurers and ABI (Association of British Insurers)
– Staff and personnel security vetted to the highest levels.
– 24-hour service is checked and guaranteed
– The company has been vetted financially so as to ensure economic stability
